What to bring on your first visit

  • Referral letter from your GP/specialist (if this has not been previously forwarded to our rooms)
  • Any relevant medical reports/letters or results
  • Medicare card
  • Private Health Fund card (if available)
  • Veteran Affairs Card
  • Pension card (in patient’s name)

Billing and payment options

Payment is to be made in full on completion of the consultation. We accept cash, EFTPOS, Visa, Mastercard and American Express.

We are able to process your eligible Medicare claims directly from our rooms.

Cancellation Policy

When you book your appointment, you are holding a space in our calendar that is no longer available to our other patients. In order to be respectful of your fellow patients, please call our practice as soon as you know you will not be able to make your appointment.

If you must cancel your appointment, we respectfully request 48 hours’ (2 business days) notice. In the event that we do not hear from you by that time, your appointment will be cancelled, and a cancellation fee will apply.

For booked procedures, please ensure that you give us 5 business days’ notice if you would like to reschedule.